Our privacy policy

Our organisation is SMRE Property Limited, trading as West Mead Cottages, with all our contact details on this website.

By contacting West Mead Cottages and freely giving us your contact details you are agreeing to our privacy policy, enabling us to contact you for legitimate business reasons only, which include:

- To discuss any issues relating to your booking.

- To advise you of any available last minute booking reduced rate availability.

- To follow up on any issues or queries arising during your stay.

- To contact you over any account / deposit payment issues.

We do not pass on your information to any third parties.

We have checked that consent is the most appropriate lawful basis for processing.

We have made the request for consent prominent and separate from our terms and conditions.

We ask for people to positively opt in.

We do not use tick boxes or any other type of consent by default. We use clear, plain language that is easy to understand.

We have specified why we want this data and what we will do with it.

At any time you can request that you wish your data to be removed from our data base, although any information that has VAT or Tax implications has a life of six years.

We do not make consent a precondition of service.

You can request for your information to be removed from West Mead Cottages data base at any time and we are legally bound to deal with your request within thirty [30] days.

We act on withdrawals of consent as soon as possible.

We do not penalise individuals who wish to withdraw consent.

If your account is not paid in full or if there is a dispute about any service or user damage, information cannot be removed from our data base until all issues have been resolved.